Red Tri Sale Terms and Conditions

Thanks so much for checking out the deets on the deal. In addition to the discount, check out our happiness guarantee…we know you, or that lucky person you’re thinking about, will love their new helmet…or the return for an exchange or refund is on us!*

*REDTRI is a customer appreciation code valid for a 20 percent discount on orders greater than or equal to $99, excluding gift certificates, up to a maximum of $400 of merchandise before promotion is applied. Offer expires December 24, 2015, at midnight PST. Other exceptions may occur. Cannot be redeemed for cash or combined with other offers or credits. Not valid for resale.

*REDTRI10 is a customer appreciation code valid for a 10% percent discount on orders, excluding gift certificates, up to a maximum of $400 of merchandise before promotion is applied. Offer expires December 24, 2015, at midnight PST. Other exceptions may occur. Cannot be redeemed for cash or combined with other offers or credits. Not valid for resale.

 

Shipping

*Free Shipping applies to orders over $50, shipped within the contiguous 48 United States and placed by December 31, 2015, at midnight PST. Otherwise, we offer $5-flat rate shipping on orders below $50, and $3-flat rate shipping on accessories. See premium expedited shipping options below for Christmas delivery timelines. Guaranteed delivery timelines do not apply to free or $5-flat rate shipping. Free shipping & $5-flat rate shipping generally arrive 2-7 days after order is processed, based on customer location. Offer is limited to stock on hand, is nontransferable and is not redeemable for cash. 

2015 CHRISTMAS DEADLINES

For carrier-guaranteed delivery by December 24th, follow these deadlines in the contiguous 48 United States. :

You will love your new helmet. Don’t worry -- your kids or special someone will too. You have great taste, and picking out a helmet for someone is fun! But if the sizing isn’t working out for you, or they really turned out to be more of a Watermelon kid than a Fly Boy…we’ll make it easy for you to fall in love again.

Return it to us for an exchange or refund of its purchase price; it's free.*

We’re helmet fit experts, and have given you our best guides to nail the right size. But, if you want some reassurance or personal advice, let’s chat.

For the holiday, we're extending our return/exchange window for all purchases made on or after Nov. 23rd, 2015. We'll be accepting returns/exchanges on holiday items until January 30th, 2016. Gift with peace of mind! 

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Return/Exchange Policy: 

We offer free return shipping for customers in the contiguous 48 United States. If you'd like to request a return label, please use our form to do so. 

*Terms & Conditions: 

- We will accept returns/exchanges on holiday items until 1/30/2016.
- Items can be returned for gift card store credit, or as a refund of the purchase price to the credit card used to place the order. 
- We do not accept returns on Final Sale items. 
- We reserve the right to terminate or amend this policy at any time.  
- Please note that exchanges can take up to two weeks to process, though we'll do our best to expedite this process as we are able. 

Please include a detailed note that includes your name, address, daytime telephone number, e-mail address, the reason for the return, your original web invoice and what action you would like us to take. If you purchased your helmet from one of our dealers, please return it to them! We are unable to accept returns on helmets not bought from our webstore. 

 

Shipping Policy:

We offer Free Shipping on orders over $50.00 shipped within the contiguous United States. We will fulfill your order with either USPS Priority Mail, or by Fedex Ground service, depending on order size and customer address. 

If you would like purchase expedited shipping, please get in touch with our office during normal business hours, 9AM-5PM, PST, Monday through Friday, excluding holidays. 

Otherwise, we offer $5 flat rate shipping for all other helmet orders, and $3 shipping for accessory items. 

Terms & Conditions:

- Free shipping offer valid on all orders with a subtotal of $50.00 or more; other discounts applied to your order could change your subtotal.
- Offer limited to standard shipping to U.S. addresses in the contiguous U.S. only.
- Offer is limited to stock on hand, is nontransferable and is not redeemable for cash.
- Free return shipping is valid on orders from 11/23 to end of year.

 

Please ship returned goods to our warehouse:

Nutcase Helmets
c/o Bridgetown Trucking
14135 NE Airport Way
Portland, OR 97230